LIMITED CUSTOMER SERVICE
During our Phased reopening, Ziggy’s will have limited customer service hours available and will limit in-person customer service. We offer online registration and online payment through our website and parent portal.
DROP OFF & PICK UP
Ziggy’s will have separate a Entrance and Exit to reduce contact and ensure social distancing to be used by staff and customers
A mask must be worn to enter the facility, except for children under the age of 4. All staff will be required to wear masks while they are in the facility. Masks must be worn by all in the common areas. Students will be allowed to remove their masks upon the start of their class or activity. Masks policy is for Vaccinated and Unvaccinated people.
To reduce risk to staff, students, and customers we are encouraging drop off and pick up. We ask all parents/guardians to exit the facility once the child has started class. If Parents/guardians find it necessary to observe their child, we ask you respectfully to adhere to social distancing measures and limited seating availability. Additionally, we ask that you limit visitors to 1 adult per family
To enhance our ability to implement social distancing we have repurposed our mezzanine and preschool viewing areas to allow us to ensure social distancing and less contact between groups/classes.
COMMON AREAS-LIMITED ACCESS
We will eliminate access to the common water fountain and bottle filling station. Access to bathrooms will also be restricted to minimize risk of contact and limited to students only.
All lockers and cubbies will be CLOSED for access. Students should only bring what they need for class. A backpack is recommended and will follow the student from event to event. A water bottle is recommended.
We will have hand sanitizer stations located throughout the facility.
The structure of classes and skills instruction will change to accommodate social distancing. This will include the reduction of partner drills/stations and group activities.
Bathroom access will be limited to ensure Social Distancing. We have large spacious bathrooms to be able to accommodate this through limited access.
CLEANING & SANITIZING
Ziggy's will be performing a daily cleaning of the facility. High-touch and common areas will be cleaned frequently throughout the day. Staff will be sanitizing mats and equipment as neccessary. Additionally, a deep cleaning will be performed on a weekly basis.
The CDC has suggested that a benefit of outside activities in reducing Covid-19 transmission is better airflow. At Ziggy's we have 20+ foot ceilings and Zoo fans to simulate outdoor airflow. While Zoo fans were installed to improve HVAC efficiencies, they also have the added benefit of improved airflow throughout the facility. To see a video, click on this link.